When you schedule service with Comfort Experts USA, Inc. you can be confident you are receiving a technician who has earned a NATE certification. The North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, (HVAC) and refrigeration industry and is the only test supported by the entire industry. Our service technicians and installers are constantly undergoing training to keep up with the latest advancements in HVAC technology. You can be confident in Comfort Experts USA, Inc.'s knowledge and expertise to keep you cool in the summer and warm in the winter.

Steve Harrell,
Service Technician

Steve is a NATE certified technician who holds a HVAC-R Journeyman License along with a Universal EPA certification with 19 years of service and installation experience.

Jonathan Nolen,
Service Technician

Jonathan has 14 years' experience in the HVAC industry and attended training for the Power Performing Technician. He has completed certifications for airflow design, senior care, customer care, and a business ethics course.

Bryan Upton,
Service Technician

Bryan graduated from the Ultimate Technician Academy in Little Rock, Arkansas. He has a Universal EPA certification and is currently a senior at the University of Central Florida.

Gary Ingalls,
Service Technician

A longtime resident of St. Lucie County, Gary attended Indian River State College where he obtained his diploma in Air Conditioning/HVAC Technology. Gary has over 28 years' experience providing quality service and customer satisfaction throughout the Treasure Coast.

Raymond Synowiez,
Service Technician

Ray holds a Universal EPA certification and has over 20 years' experience in Indoor Air Quality.    Raymond is an avid fisherman, who also enjoys hunting and reading
Help the technician quickly and accurately diagnose your cooling or heating unit's problem! For air conditioning and heating units that may need to be repaired, you can provide important information to your technician. You know your heating or cooling unit and no fact is insignificant and may help your technician diagnose and fix a problem.

Be prepared to tell the technician:
  • The age of your air conditioning and heating equipment.

  • When the last service on the unit was and who last serviced it.

  • When the filters were last changed and how frequently you change them.

  • When you first noticed that it seemed to not be working properly.

  • Was it making any unusual noises?

  • Are there any unusual odors?

  • Was there any unusual weather activity before the equipment acted up?

  • If you saw unusual fluids or leakage around the unit.
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